Cloud ERP Manage

MDO is Lemongrass’s premium, patent-pending solution that drastically reduces downtime for SAP operations in the Cloud. Powered by the Lemongrass Cloud Platform (LCP), MDO simplifies and automates key SAP tasks—so you can manage your environment with less effort, lower risk, and minimal disruption.

Minimized Downtime Operations (MDO)

A Smarter Way to Run SAP in the Cloud: Minimized Downtime Operations (MDO)

Why MDO?

Traditional SAP maintenance can mean hours of planned downtime and significant business impact. MDO was built to change that.

With MDO, you can quickly perform common SAP changes—like system patching, resizing, or cloning—while keeping your systems online. You also get real-time visibility into change progress, system health, and infrastructure optimization opportunities—all from a single dashboard.

How It Works

MDO uses automation and an intelligent object model to build, test, and validate new infrastructure with your required updates. Data is synced from the live system, and a seamless cutover ensures minimal disruption. Your SAP environment stays available throughout—only cutover and business acceptance testing involve brief planned downtime.

Key Capabilities

  • Near-zero downtime for SAP system changes
  • OS, DB, and SAP kernel patching
  • SAP system refresh and cloning
  • Vertical and horizontal scaling
  • Immutable, compliant builds to enhance security
  • Built-in ransomware prevention

Immutable SAP with MDO

MDO enables Immutable SAP—where infrastructure and software components are replaced, not modified. This approach brings major benefits:

  • Reliability: Consistent, repeatable deployments with no drift
  • Security: No human access to sensitive systems or data
  • Speed: Updates are faster and safer, with no disruption
  • Scalability: Easily spin up new, updated environments to meet demand

Disaster Recovery

Disaster Recovery for SAP: Fast, Reliable Recovery with Minimal Downtime

When disaster strikes—whether it’s a data center failure, cyberattack, or system corruption—every second counts. Lemongrass helps you protect your business, your data, and your reputation with enterprise-grade Disaster Recovery (DR) services built specifically for SAP in the Cloud.

Built for Business Continuity

Many companies struggle to meet the recovery time (RTO) and data loss (RPO) thresholds their SAP environments demand. Lemongrass combines deep SAP expertise with leading hyperscaler technologies to ensure your critical systems are restored quickly, securely, and accurately—with minimal disruption and data loss.

How It Works

We continuously replicate your SAP workloads—OS, configuration, databases, apps, and files—into a low-cost Cloud staging area. In the event of a failure, thousands of systems can be automatically restored and launched within minutes, slashing the cost and complexity of traditional DR infrastructure.

Our Proven Process

Assessment

We start with a detailed evaluation of your current environment—on-prem or Cloud—to understand dependencies across databases, application layers, and supporting systems.

Planning

We define your RTO and RPO goals, then design a tailored DR strategy aligned with your business priorities.

Implementation

Our team deploys, tests, and validates your DR architecture to ensure systems can be recovered rapidly and reliably—even in large-scale outages.

What You Get

  • Industry-leading RTO and RPO for SAP workloads
  • Unified DR for SAP, non-SAP, and OSS systems
  • Support for all SAP apps: ERP, CRM, S/4HANA, and more
  • Automated system conversion and orchestration
  • Built-in resilience for unstable networks
  • Point-in-time recovery for cyberattacks or corruption
  • Full support for hybrid and multi-Cloud environments
  • Comprehensive, customized DR runbook
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Automation

SAP Cloud Automation: Automate to Accelerate Business Value

Automation isn’t just a tool—it’s the engine behind modern business transformation. At Lemongrass, we help you unlock the full potential of your SAP systems in the Cloud through powerful, end-to-end automation

Why Automation Matters

Today’s businesses are flooded with data. The challenge is making that data work for you—quickly, intelligently, and securely. Automation is how you get there. It enables faster decision-making, reduces costs, and empowers teams to innovate with confidence.

Smarter SAP with the Lemongrass Cloud Platform (LCP)

The Lemongrass Cloud Platform (LCP) is purpose-built to automate SAP migrations and day-to-day operations. From system builds to patches, backups, refreshes, and restores, LCP eliminates manual effort, reduces errors, and ensures consistent, high-quality execution every time.

Key Benefits

Speed & Agility

Tasks that once took days can be completed in minutes—enabling teams to move fast and respond to change with ease.

Reliability & Consistency

Automated processes mean fewer errors, less rework, and a more stable SAP landscape.

Cost Efficiency

Streamlined operations reduce overhead and free up your team to focus on strategic priorities.

Self-Service Enablement

With LCP, your teams can self-serve on routine SAP tasks through a secure, user-friendly portal.

Innovation at Scale

Try new ideas, test environments, or deploy updates without delay—driving faster business outcomes.

Proven Results

We’ve helped hundreds of enterprises move and manage SAP in the Cloud—with a 100% migration success rate. Our automation-first approach is a key reason why some of the world’s most complex SAP environments trust Lemongrass.

Security

Secure SAP on Cloud with Lemongrass

Run your SAP applications on the Cloud with confidence. Lemongrass delivers enterprise-grade security, simplifies compliance, and automates routine protection tasks—so you can focus on innovation, not risk.

Built for Regulated Industries

We specialize in supporting sensitive, mission-critical workloads for clients in Finance, Healthcare, Life Sciences, Government, and Retail. Our deep experience in regulated environments ensures your SAP systems stay secure and compliant—no matter how complex the requirements.

Proven Compliance

Lemongrass is independently audited on a rolling 6-month cycle for:

  • SOC 1 & 2 (Type II)
  • ISO 9001
  • ISO 27001:2022
  • ISO 27018

Our security controls align with industry standards like NIST CSF and CIS Benchmarks—and we welcome customer audits across sectors.

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Dedicated Infrastructure

Our Landing Zone architecture uses dedicated accounts and segmented networks per SAP environment to enforce strong network and security isolation.

Trusted by the Regulated Enterprise

Lemongrass has a strong track record delivering secure, compliant Cloud solutions for some of the most regulated industries. Let us help you accelerate your SAP transformation—securely.

Lemongrass Platform Security Framework

Secure by Design

Lemongrass is a proud signatory of CISA’s Secure by Design pledge. We build security into every layer of our systems—from architecture to operations—ensuring they are Secure by Design, Secure by Default, and Secure in Operation. Our risk-driven approach to vulnerability management, backed by leading SecOps partners, helps safeguard your SAP workloads against evolving cyber threats.

Security Capabilities and Services

Attack Surface Management (ASM)

Managing vulnerabilities across Cloud, OS, and application layers can be complex—especially when different teams own each layer. Traditional vulnerability management often focuses on CVSS scores, which can lead to misplaced priorities—fixing high-score issues on low-impact systems instead of critical risks to your business.

Lemongrass ASM solves this.

Powered by the Nucleus SaaS platform, ASM automatically consolidates and prioritizes vulnerabilities based on real risk, business context, and active threat intelligence. It integrates with leading tools like Qualys, Wiz, Nessus, Avantra, CrowdStrike, and native CSPM tools from major Cloud providers—so you get more value from what you already use.

Key Benefits:

  • Actionable Risk Prioritization: Get a clear, ranked “Top 10” risk list—focused on what matters most to your business.
  • Seamless Integration: Works with your current vulnerability scanners—no need to replace agents.
  • Smarter Remediation: Identify your most exposed assets and the fixes that deliver the biggest security impact.

Lemongrass ASM ensures you're always focused on reducing real risk—fast, smart, and with clarity.

Security Operations (SecOps)

Threat actors are evolving faster than traditional defenses. Even strong preventative and detective controls can’t catch everything. Security Operations is your last—and most critical—line of defense. Because Lemongrass manages some of your most important systems, we partner with the world’s leading SecOps providers to keep your Cloud environments secure.

Lemongrass teams with CrowdStrike to deliver continuous, world-class monitoring and defense across your Cloud, network, and OS layers. CrowdStrike Falcon Complete provides Tier 1 and Tier 2 SOC services—detecting threats in real time and taking immediate, pre-approved action to contain them. You define the rules of engagement, ensuring non-critical systems can be isolated proactively without disrupting mission-critical workloads.

Lemongrass operates as your Tier 3 SOC, coordinating CrowdStrike’s actions with our own operations teams who deeply understand your environment, workloads, and business context. As our service evolves, we will extend this same protection to the SAP application layer.

Key Benefits:

  • CrowdStrike Tier 1/2 SOC: Continuous monitoring and active defense across Cloud, network, and OS layers.
  • Lemongrass Tier 3 SOC: Expert coordination that aligns security actions with the realities of your environment.z

Threat Hunting

Today’s threat landscape is saturated with everything from broad-based malware to highly targeted, well-funded adversaries. Standard controls can miss the attacks that matter most—those specifically designed to bypass your unique combination of industry, geography, and technology. The most sophisticated threats don’t trigger alerts. That’s why waiting isn’t an option.

Lemongrass Targeted Threat Hunting provides proactive, intelligence-driven detection designed to surface what traditional tools overlook. Our security experts use threat intelligence to identify adversaries targeting organizations like yours, develop custom hypotheses based on their tactics and techniques, and perform deep hunts for high-fidelity indicators of compromise. The result: hidden threats uncovered, assumptions validated, and your overall security posture strengthened.

Key Benefits:

  • Focused Detection: Hunt the adversaries actively targeting your business—not hypothetical risks.
  • Faster Discovery: Identify sophisticated threats earlier in their lifecycle, before damage occurs.
  • Stronger Security Posture: Improve your ability to detect and respond to complex attacks.
  • Tailored to You: Investigations shaped by your industry, geographic exposure, and technology stack.
  • Threat Intelligence in Action: Convert TTPs and high-fidelity IoCs into real, proactive defense.
  • Expert-Led: Access seasoned security professionals with deep threat-hunting expertise.

With Lemongrass, you gain a partner with deep experience protecting sensitive workloads in the Cloud. Whether you're migrating or optimizing, we deliver the expertise, tools, and certifications to help you stay secure, compliant, and confident.

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